1. Acceptance of Terms

By accessing or using the VenueBite platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms apply to all users, including consumers, venue owners, vendors, and administrators.

2. Description of Service

VenueBite provides a QR-code-based food ordering platform that allows consumers to browse menus and place orders at participating venues. Venue owners and vendors may use the platform to manage their food offerings, accept orders, and access analytics tools.

3. Account Registration

Some features of the Service require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when registering. VenueBite reserves the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payments

When you place an order through VenueBite, you agree to pay the listed price for the items ordered. Payments are processed securely through our payment provider. VenueBite acts as a payment intermediary and is not responsible for the quality of food or fulfilment by vendors. All sales are final unless otherwise agreed with the vendor.

5. Vendor and Venue Responsibilities

Vendors and venue owners are responsible for the accuracy of their menu listings, pricing, and availability. They must comply with all applicable food safety, health, and licensing regulations in their jurisdiction. VenueBite is not liable for any harm arising from food prepared or served by vendors on the platform.

6. Prohibited Conduct

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorised access to any part of the Service; (c) interfere with or disrupt the integrity or performance of the Service; (d) reproduce, duplicate, or resell any part of the Service without express written permission; (e) use automated means to scrape or extract data from the platform.

7. Intellectual Property

All content, trademarks, and software associated with VenueBite are the property of VenueBite or its licensors. You may not use, copy, or distribute any content from the Service without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, VenueBite shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you shall not exceed the amount you paid to VenueBite in the twelve months preceding the claim.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Continued use of the Service after changes constitutes acceptance of the revised Terms.

10. Contact

If you have questions about these Terms, please contact us at hello@venuebite.com.